Frequently Asked Questions (FAQs)
How can I place an order?
Simply browse our store, add your favorite items to your cart, and proceed to checkout.
How long does shipping take?
Most orders arrive within 5–15 business days depending on your location.
How can I track my order?
Once your order ships, you will receive a tracking number via email.
Do you ship internationally?
Yes, we ship to many countries worldwide.
What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment methods available at checkout.
Can I cancel my order?
Orders may be canceled within 12 hours of purchase. After processing begins, cancellation may not be possible.
What if I receive a damaged item?
Please contact us within 48 hours of delivery at info@sachibelle.com and include photos of the damaged item.
How do I request a return?
Email info@sachibelle.com with your order number and reason for the return. Our team will provide return instructions.
How long does it take to receive a refund?
Approved refunds are generally processed within 5–10 business days after the returned item is received and inspected.
How can I contact customer support?
You can reach our customer support team at: